Terms and Conditions
Cancellation Rights
In accordance with UK Distance Selling Regulations (2000), purchases from Manna Gifts are eligible for a cooling off period and customers are entitled to cancel an order in writing or by email up to 7 working days starting from the day after you receive your goods.
Where the price has already been paid in respect of any order cancelled during the cooling off period, we will reimburse to you the full price of such cancelled order (excluding the cost of returning the goods) within 30 days, provided you are not deemed to be at fault if the goods are returned damaged.
Satisfaction Guarantee
Special Occasion Gifts take every effort to create perfect gift packs or hampers for our customers and we guarantee that you will be satisfied with your order. In the rare event that you are not, please contact us immediately and we will do all we can to resolve the problem. This does not affect your statutory rights.
Sale of Alcohol
Any gifts containing alcohol may not be sold to or purchased for anyone under the age of 18 or of legal age in the jurisdiction to which the gift will be shipped (whichever is the greater). By placing your order with us, you confirm that you are over 18 and that the intended recipient of your gift is at least 18 years of age and of legal age in their jurisdiction.
Product Replacement
In the unlikely event of product shortage, we reserve the right to replace the item with another one of the same or higher value.
Privacy Policy
We do not disclose gift buyers' or recipients' information to any companies not directly affiliated with Special Occasion Gifts Ltd. We retain only the information required to deliver your order or to bill for payment. All information collected is done so lawfully, in accordance with the Data Protection Act, 1998.
Customer Mailing List
We may occasionally contact our customers by e-mail to remind you of special events, special offers and newly released products that we think may be of interest to you. If you no longer wish to receive these emails, please either contact us by clicking here, or by unsubscribing to our newsletters via the link on the email you have received.
In accordance with UK Distance Selling Regulations (2000), purchases from Manna Gifts are eligible for a cooling off period and customers are entitled to cancel an order in writing or by email up to 7 working days starting from the day after you receive your goods.
Where the price has already been paid in respect of any order cancelled during the cooling off period, we will reimburse to you the full price of such cancelled order (excluding the cost of returning the goods) within 30 days, provided you are not deemed to be at fault if the goods are returned damaged.
Satisfaction Guarantee
Special Occasion Gifts take every effort to create perfect gift packs or hampers for our customers and we guarantee that you will be satisfied with your order. In the rare event that you are not, please contact us immediately and we will do all we can to resolve the problem. This does not affect your statutory rights.
Sale of Alcohol
Any gifts containing alcohol may not be sold to or purchased for anyone under the age of 18 or of legal age in the jurisdiction to which the gift will be shipped (whichever is the greater). By placing your order with us, you confirm that you are over 18 and that the intended recipient of your gift is at least 18 years of age and of legal age in their jurisdiction.
Product Replacement
In the unlikely event of product shortage, we reserve the right to replace the item with another one of the same or higher value.
Privacy Policy
We do not disclose gift buyers' or recipients' information to any companies not directly affiliated with Special Occasion Gifts Ltd. We retain only the information required to deliver your order or to bill for payment. All information collected is done so lawfully, in accordance with the Data Protection Act, 1998.
Customer Mailing List
We may occasionally contact our customers by e-mail to remind you of special events, special offers and newly released products that we think may be of interest to you. If you no longer wish to receive these emails, please either contact us by clicking here, or by unsubscribing to our newsletters via the link on the email you have received.